Last Updated: March 1, 2026

Terms of Service

IMPORTANT: THIS SERVICE DOES NOT PROVIDE MEDICAL ADVICE

SoDNAscan provides opinions and estimates on wellness and should be considered as informational content only. The Service does not provide medical advice, diagnosis, or treatment. Do not use SoDNAscan results to make medical decisions. Always consult a qualified healthcare provider before acting on any health information.

1. Agreement to Terms

By creating an account or using the SoDNAscan website and application at sodnascan.com (the "Service"), you agree to be bound by these Terms of Service ("Terms").

These Terms should be read together with our:

In the event of a conflict between these Terms and the Privacy Policy regarding data handling, the Privacy Policy prevails.

2. Service Description

SoDNAscan is a wellness platform that uses artificial intelligence to generate personalized Health Books based on your uploaded data. The Service:

Accepts raw genetic files from consumer testing providers (23andMe, AncestryDNA)
Accepts blood work lab results (PDF or text)
Accepts wearable device health exports (Apple Health, Oura, Fitbit, Whoop)
Accepts self-reported health information (demographics, health history, family history, goals)
Uses AI to analyze your data and generate a personalized Health Book
Delivers your Health Book as a downloadable PDF

The Service is designed for general wellness purposes only. It is intended to promote or maintain general health and well-being through lifestyle and wellness insights. It does not claim to diagnose, cure, mitigate, treat, or prevent any disease or condition.

3. Wellness Classification

SoDNAscan is a general wellness product. In accordance with applicable regulatory guidance:

The Service is intended exclusively for general wellness use
Health insights provided are informational
No output should be interpreted as a clinical finding, diagnosis, or treatment recommendation
The Service does not reference specific diagnostic thresholds or clinical standards
The Service does not make claims about specific diseases or conditions

If the insights provided prompt concerns about your health, consult a qualified healthcare provider. SoDNAscan is not a substitute for professional medical judgment.

4. AI Transparency

SoDNAscan uses AI to process your data and generate your Health Book. You should understand that:

AI generates your Health Book. Your genetic variants, blood biomarkers, wearable metrics, and self-reported health information are analysed. The AI generates analytical reports that are compiled into your Health Book.
AI outputs are informational, not diagnostic. The AI provides wellness insights. It does not diagnose conditions, prescribe treatments, or provide clinical recommendations.
AI has limitations. AI systems may produce inaccurate, incomplete, or outdated information. Genetic science is evolving, and current understanding of gene-health associations is incomplete.
No human review of individual outputs. AI-generated content is not reviewed by a physician or genetic counselor before delivery. You are responsible for evaluating the information and consulting healthcare professionals as appropriate.

Full details about AI processing are in our Data Use Policy. Acceptance of the Data Use Policy is required before using our Services.

EU AI Act Compliance: In accordance with EU AI Act Article 13 transparency obligations, we disclose that: (a) you are interacting with an AI-powered system, (b) the system generates wellness information based on pattern analysis of health data, (c) the system has inherent limitations in accuracy and completeness, and (d) the system operates without real-time human oversight of individual outputs.

5. Eligibility

You must be at least 18 years old to use the Service. By creating an account, you warrant and represent that you are 18 or older. We do not knowingly collect or process data from individuals under 18.

6. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activity under your account
You must notify us promptly of any unauthorized access to your account
One account per person; accounts are not transferable

7. Data Ownership and License

7.1 Your Data

You retain full ownership of all data you upload to or enter into SoDNAscan, including your genetic files, blood work results, wearable exports, and self-reported health information.

7.2 License to SoDNAscan

By uploading data, you grant SoDNAscan a limited, non-exclusive, worldwide, royalty-free license to use, process, store, and transmit your data solely for the purpose of:

Providing the Service to you (parsing, analyzing, and generating your Health Book)
Operating and maintaining the Service infrastructure
Complying with legal obligations

This license terminates when you delete your account, except as required for legal retention obligations (see our Privacy Policy, Section 8).

7.3 Generated Content

Your Health Book and the analytical reports within it are generated by AI using your data. You may use, download, print, and share your Health Book for personal purposes. SoDNAscan retains no rights to your individual Health Book content after you download it.

8. Data Accuracy and Limitations

Your responsibility: You are responsible for the accuracy of the data you upload and enter. Inaccurate input data will produce inaccurate Health Book results.
Genetic file quality: SoDNAscan matches your uploaded genotypes against a curated panel of health-relevant variants. The number of matched variants depends on your testing provider and file format. Not all genetic variants relevant to health have been studied, and those that have been studied are not comprehensively covered by any consumer test.
Blood work interpretation: Blood biomarker analysis is informational. Reference ranges vary between labs, and individual context matters. Do not adjust medications or treatments based on SoDNAscan's blood work analysis.
Wearable data limitations: Wearable device measurements have inherent accuracy limitations that vary by device, sensor, and wearing conditions. SoDNAscan's analysis reflects these measurements as provided.

9. Trust Commitments

We commit to the following, regardless of business circumstances:

No sale to insurers or employers. We will never sell, rent, or provide your genetic data to insurance companies or employers.
No voluntary sharing with relevant authorities. We will not voluntarily share your genetic data with relevant authorities. We will only disclose data in response to a legally valid court order, and we will notify you when legally permitted to do so.

10. Purchases and Payments

10.1 Health Book Purchase

SoDNAscan Health Books are available as a one-time purchase. Pricing is displayed at checkout in EUR (or other applicable currency).

10.2 Payment Processing

Payments are processed by Stripe. You will be redirected to a Stripe-hosted checkout page. SoDNAscan never receives or stores your payment card details.

10.3 Refund Policy

If your Health Book generation fails due to a technical error on our side and cannot be resolved through retry, you may request a refund by contacting info@sodnascan.com. Refunds are not available for completed Health Books or for dissatisfaction with AI-generated content, as outputs depend on your unique data and are generated on a per-user basis.

11. Acceptable Use

You agree not to:

Upload data that is not your own, or data for which you do not have the legal right to share
Upload data belonging to another person without their explicit consent
Attempt to access other users' data or accounts
Reverse-engineer, decompile, or disassemble the Service
Use the Service for any purpose that violates applicable law
Use automated scripts, bots, or scrapers to access the Service
Interfere with the security or operation of the Service
Upload files containing malware, viruses, or malicious code
Resell, redistribute, or commercially exploit the Service or its outputs
Misrepresent SoDNAscan's wellness insights as medical advice or clinical recommendations

12. Account Deletion

You may delete your account at any time through the Service. Account deletion:

Permanently removes all your data from active systems (genetic files, blood work, wearable data, health information, Health Books, and your user record)
Is irreversible — deleted data cannot be recovered
May take up to 30 days to fully propagate through backup systems

See our Privacy Policy, Section 8, for detailed retention periods.

13. Intellectual Property

The SoDNAscan name, logo, website design, and application code are the intellectual property of SoDNAscan. Nothing in these Terms grants you rights to our trademarks, logos, or other proprietary assets.

The curated panel of health-relevant genetic variants and the analytical frameworks used by SoDNAscan are proprietary. The AI-generated content in your Health Book is derived from your data and may be used freely by you.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING:

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF AI-GENERATED CONTENT
WE DO NOT WARRANT THAT GENETIC ANALYSIS REFLECTS THE CURRENT STATE OF SCIENTIFIC KNOWLEDGE
WE MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION FOR ANY PURPOSE

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

SODNA'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO SODNA IN THE 12 MONTHS PRECEDING THE CLAIM
IN NO EVENT SHALL SODNA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR PERSONAL INJURY
SODNA IS NOT LIABLE FOR DECISIONS YOU MAKE BASED ON INFORMATION PROVIDED BY THE SERVICE
SODNA IS NOT LIABLE FOR THE ACCURACY OR COMPLETENESS OF AI-GENERATED CONTENT
SODNA IS NOT LIABLE FOR ACTIONS TAKEN BY THIRD-PARTY PROCESSORS IN ACCORDANCE WITH THEIR OWN TERMS

16. Indemnification

You agree to indemnify and hold harmless SoDNAscan from any claims, damages, losses, or any and all expenses arising from: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party rights, or (d) data you upload to the Service.

17. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

18. Modifications

We may modify these Terms at any time. When we make material changes:

We will update the "Last Updated" date
Your continued use of the Service after notification constitutes acceptance
If you do not agree with the changes, you may delete your account

19. Termination

We may suspend or terminate your account if you violate these Terms. Upon termination:

Your access to the Service will be immediately revoked
Your data will be retained for 30 days to allow you to request a data export, then deleted per our standard deletion process
Provisions that by their nature should survive termination will survive (including Sections 7, 10, 15, 16, 17, and 20)

20. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

21. Entire Agreement

These Terms, together with our Privacy Policy, Data Use Policy, Consumer Health Data Privacy Policy, Cookie Policy, and Medical & Wellness Disclaimer, constitute the entire agreement between you and SoDNAscan regarding the Service.

22. Contact

For questions about these Terms:

Email: info@sodnascan.com